Corporate policy

Quality and customer satisfaction

Every day, our company faces up to the challenges of the market. Therefore, we develop individually and hand in hand with our customers exactly the one solution for each product to be dried.  We can achieve our aim of a permanent customer satisfaction only when we offer products and services absolutely corresponding to the actual needs of our customers or even exceeding them at best.

The constant improvement of our overall performance, satisfied customers, healthy and motivated employees, the expansion of digitalization for internal processes and services, and maintaining the capability are permanent goals of our company. Based on surveys of our customers and employees and their evaluation as well as the constant review of our processes, our goals and their key figures, we are constantly developing.

Environment

Environmental protection and the efficient handling of all resources available form an essential component of our corporate policy.

It is our aim to reduce and avoid the environmental impact of our product and our site. We want to achieve this not only by improving the energy efficiency of our drying plants, but also by reducing our average paper consumption through digitalization projects and by offsetting our CO2 emissions (CCF) each year and installing our own photovoltaic system, including a self-sufficient emergency power concept, to help preserve our environment. 

Operational safety and health

Our employees are the guarantors for the continuity and the success of our company. Therefore, the responsibility for our staff is of the highest priority for us. 

In order to be able to meet the challenges on the market also in the future, the training of new specialists, the qualification and the workers‘ participation in the design of their workplaces is essential and an important component of our personnel policy. 

Our future-oriented workplaces, exceeding by far the legal regulations, in a modern and joint ambience are the basis for acting successfully. We commit ourselves, if possible, to minimize the risks for safety, health and labour protection and to eliminate them at best. The provision of working conditions in conformity with health and safety standards and the prevention of work-related injuries and diseases of our employees as well as the safety guarantee for third persons are especially important for us. 

Responsibility of the Management

The company management and the general managers ensure that the employees are not discriminated in the company for ethnic or religious reasons, due to their gender or respectively their sexual orientation and that all legal and other requirements the company has committed to are fulfilled. 

The top management induces the required activities for integration of the management systems according to DIN EN ISO 9001:2015 quality management and the stela.SGA system for operational safety and health protection and pays attention to their implementation, development and realization. A continuous improvement is the focus of our business and incorporates all company processes as well as our employees, furthermore we promote constructive ideas for increasing quality, service and innovation.

Team spirit, trust among each other and respecting the dignity of each individual form the foundation of our framework.

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